IT That Just Works for Ohio Businesses.

IT support that scales to fit your team — one project, block-time hours, co-managed, or fully managed. We serve Ohio businesses, schools, and nonprofits with a friendly, Ohio-based helpdesk. Twenty years in business. Five stars on Google.
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20 Years

Continuously Serving Ohio Since 2006

5.0 ★

Average Google Review Rating

100% Ohio

Helpdesk and Technicians, In Your Time Zone

IT Support at the Level You Need — One Project Up to Fully Managed

Pay-as-you-go project work, block-time hourly, co-managed IT, or a fully managed monthly plan. One Ohio team behind every option — businesses, schools, and nonprofits welcome.

🛠

Managed IT Support

Flat-rate per-user plans. Ohio helpdesk, patching, monitoring, MFA, security awareness training, cloud backup, and Microsoft 365 or Google Workspace administration — all included.

See plans →

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Cybersecurity

EDR, MFA, DNS filtering, dark-web monitoring, phishing simulation, vulnerability scanning, and incident response. Built around the CIS Controls — small-business priced.

Secure your business →

📶

Networking & WiFi

Unifi-certified. Office WiFi heat-mapping, switches, VLAN design, VPN, SD-WAN, and low-voltage cabling for single or multi-site Ohio organizations.

WiFi heat mapping →

☁

Cloud & Productivity

Microsoft 365 and Google Workspace tenant setup, migration, governance, and day-to-day administration. Datto and Carbonite cloud backup. Azure / AWS migration planning.

Cloud services →

✅

Compliance & Audit

SOX IT general controls (we support a NASDAQ-listed client), HIPAA, PCI-DSS, CMMC readiness, and nonprofit-specific compliance. Quarterly executive reviews and vCIO advisory.

Get compliant →

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IT Strategy & vCIO

Senior IT leadership without a CIO salary. Roadmaps, budgets, vendor management, and quarterly board-ready technology reviews for organizations 5 to 250 strong.

Meet with Andy →

Real Ohio Coverage — Not Just a 1-800 Number

Two regional teams, one company. On-site response across both metros, and a single Ohio-based helpdesk you can actually reach.

Central Ohio

Headquarters: 6956 E Broad St, Suite 306, Columbus, OH 43213

Columbus · Westerville · Hilliard · Delaware · Newark · Granville · New Albany · Dublin · Worthington · Upper Arlington · Bexley · Reynoldsburg · Gahanna · Pickerington · Powell · Lewis Center · Grove City

See Columbus IT services →

Northeast Ohio & the Westshore

Field team home base: Bay Village, Ohio

Cleveland · Lakewood · Rocky River · Bay Village · Westlake · Avon · Avon Lake · North Olmsted · Fairview Park · Lorain · Sheffield · Strongsville · Brunswick · Berea · Parma · Beachwood · Mentor

See Cleveland IT services →  |  Bay Village & Westshore →

Industries We Know — Clients Who Stay

We specialize in industries where we have deep, repeated experience. Some clients come to us for a single project; many stay with us for a decade or more.

Nonprofits, Schools & Faith-Based

Jersey Baptist Church · YMCA · Charter, Public & Religious Schools across Ohio

Manufacturing

Replex · Central Ohio SMB manufacturers

Hi-Tech & Publicly Traded

SCI Engineered Materials (NASDAQ)

Professional Services

Keiser Design Group · OSU Student Legal Services

Property Management

Steiner at OSU

Entertainment & Culture

Gateway Film Center

Why Ohio Businesses Choose 825

We’re not the biggest MSP in Ohio. We’re trying to be the most trusted.

01

Ohio-Based Helpdesk

When you call, you talk to a technician in your time zone — not an overseas call center. Most managed-service clients reach a real person inside two minutes, every weekday.

02

Flexible Engagement Models

Start with a single project or block of hours. Move up to co-managed IT or a fully managed monthly plan when it fits. Field service and on-site hours are included in Plus and Premium plans — no surprise invoices.

03

Twenty Years On The Same Phone Number

Founded in 2006. We’ve watched ransomware evolve out of a curiosity and into an entire industry — and our security stack has kept pace. Many of our clients have been with us for over a decade.

04

Vendor-Neutral By Design

We’re not a Microsoft-only shop or a single-firewall reseller. We pick the right tool for your environment — and we’ll tell you when the cheaper option is actually the right one.

★ ★ ★ ★ ★

“825 Technologies has provided computer network support for our organization for many years. Their response, attention to detail, and customer service is second to none. 825’s managed services program takes the heavy lifting of our WiFi, computers, printers, and overall network off of our shoulders. Two thumbs up!”

— Long-tenured Managed Services Client

Frequently Asked Questions

The questions Ohio business owners ask us before signing up. If yours isn’t here, just call.

What does 825 Technologies do?
825 Technologies delivers IT support and cybersecurity to Ohio businesses, schools, and nonprofits — at whatever level of engagement fits. That ranges across a single project, hourly block-time, to co-managed IT that supplements an internal team, to fully managed monthly plans. Services include cybersecurity, Microsoft 365 and Google Workspace management, Unifi networking, cloud backup, and compliance work — delivered out of our Columbus headquarters.
Where is 825 Technologies located?
Our headquarters is at 6956 E Broad St, Suite 306, Columbus, Ohio 43213. We provide on-site service across Central Ohio (Columbus, Westerville, Hilliard, Delaware, Newark, Granville, New Albany) and Northeast Ohio (Cleveland, Lorain, Avon, Westlake, Bay Village).
How long has 825 Technologies been in business?
We were founded in 2006 and have served Ohio businesses and nonprofits for nearly two decades. Long-tenured clients include Jersey Baptist Church, the YMCA, Replex, SCI Engineered Materials, Keiser Design Group, OSU Student Legal Services, Steiner at OSU, and the Gateway Film Center.
How much does managed IT cost?
We offer several pricing models depending on the engagement. Project work is quoted flat or time-and-materials. Block-time hourly is billed against a prepaid retainer. Managed service plans are flat-rate per user and start around $99/user/month for our Starter plan; Plus and Premium tiers add advanced cybersecurity, Unifi network management, and dedicated field service. Schools and nonprofits have their own pricing track. We provide a written quote after a free 30-minute IT strategy call.
Do you work with nonprofits?
Yes — nonprofits, schools, and faith-based organizations are a meaningful part of our client base. We support charter schools, public school districts, and religious schools across Ohio, plus traditional nonprofits and churches. We work with TechSoup-friendly pricing, nonprofit Microsoft 365 and Google Workspace tenants, and E-Rate-conscious network design. We can engage on a per-project basis, block-time hourly, or a fully managed plan. Notable clients include Jersey Baptist Church and the YMCA.
What makes 825 Technologies different than other MSPs?
Four things: (1) an Ohio-based helpdesk — you talk to people in your time zone, not an overseas call center; (2) flexible engagement — pick a single project, hourly block-time, co-managed IT, or a fully managed monthly plan; (3) predictable, transparent pricing on every model — no surprise invoices; (4) nearly two decades of continuous operation serving Ohio businesses, schools, and nonprofits, with a 5.0-star Google rating.

Let’s Talk About Your IT.

30-minute strategy call. No PowerPoint pitch. Just real answers about your environment, your risks, and your options.

Call (614) 758-1219

or email info@825technologies.com