825 Technologies is a Columbus, Ohio managed IT services and cybersecurity provider headquartered at 6956 E Broad St, Suite 306. Since 2006, we have delivered flat-rate IT support, Microsoft 365 and Google Workspace administration, Unifi networking, cybersecurity, and compliance services to small-to-midsize businesses and nonprofits across the Columbus metro — including Westerville, Hilliard, Delaware, Newark, Granville, and New Albany. Call (614) 758-1219 for a free Columbus IT strategy call.
Local Columbus IT support, not a national call center
If your business has been bounced between national managed service providers and walked-away one-person IT consultants, you already know the problem: the big shops route your ticket to an overseas tier-1 team that has never met you, and the solo guy is one vacation away from your business being down. 825 Technologies sits in the middle — a real team of Ohio technicians who know your network because we built it.
Our Columbus headquarters means same-day on-site response within the I-270 outer belt for most issues, and our managed service plans include scheduled on-site hours every month for the things that need hands — cable runs, new-hire setups, equipment refreshes, and security walk-throughs. Day-to-day support comes through our Ohio-based helpdesk during business hours, with 24/7 on-call for critical incidents.
Columbus managed IT services we deliver
Flat-rate managed IT support
Three plan tiers — Starter, Plus, and Premium — all priced per user. Every plan includes Ohio-based helpdesk, anti-spyware, DNS content filtering, security awareness training, OS and application patching, Microsoft 365 or Google Workspace administration, cloud backup, Unifi network monitoring and management, and monthly reports. Plus and Premium add included on-site field service hours.
Cybersecurity for Columbus businesses
Endpoint protection, MFA enforcement, conditional access, DNS filtering, dark-web monitoring, phishing simulation, security awareness training, and incident response — all built around the CIS Controls. Columbus is the headquarters of multiple Fortune-500 financial services firms and a busy logistics hub, which means our region sees its share of business email compromise and ransomware activity. We build security postures that match the threat.
Microsoft 365 & Google Workspace administration
Tenant setup, mail and file migration, MFA, conditional access, intune, SharePoint and Teams governance, Google Workspace policy hardening, third-party app risk reviews, and license rightsizing. We also handle the ongoing administration nobody else wants — license adds and drops, mailbox restores, distribution group changes, and shared-mailbox cleanup.
Networking & WiFi
We are a Unifi-certified shop. Office WiFi heat-mapping, switch and gateway deployment, VLAN design, VPN, SD-WAN for multi-site Columbus organizations, low-voltage cabling, and structured wiring. See our WiFi heat-mapping process →
Cloud, backup, and disaster recovery
Datto and Carbonite cloud backup. Server consolidation. Azure and AWS migration planning. Disaster recovery runbooks with documented RTOs and RPOs that match your business reality, not a vendor brochure.
Compliance & IT strategy
SOX-relevant IT general controls for publicly traded Columbus companies, HIPAA for healthcare-adjacent practices, PCI-DSS scope reduction for retail and restaurants, CMMC readiness for defense suppliers, and nonprofit-specific compliance. Quarterly executive technology reviews and vCIO advisory.
Columbus industries we know well
- Higher education and adjacent organizations. OSU Student Legal Services and Steiner at OSU are long-time clients. We understand the operational tempo and the procurement reality of the Ohio State ecosystem.
- Manufacturing. Replex and SCI Engineered Materials are Central Ohio manufacturers we have supported for years — including OT/IT segmentation, shop-floor networking, and the kind of practical hardening that does not break production.
- Publicly traded hi-tech. SCI Engineered Materials is NASDAQ-listed, and we support the IT general controls that show up in their SOX environment.
- Professional services. Keiser Design Group and similar Columbus design and consulting firms.
- Entertainment & cultural institutions. Gateway Film Center.
- Faith-based organizations and nonprofits. Jersey Baptist Church and the YMCA, plus dozens of smaller Columbus-area nonprofits.
Why Columbus businesses choose 825 Technologies
Twenty years on the same phone number. We were founded in 2006 and have operated continuously ever since. Many of our Columbus clients have been with us for over a decade. That kind of tenure is rare in MSP-land — the industry has high churn on both sides — and it means our team actually remembers your environment.
Predictable budgets. Flat-rate per user, with field service included on Plus and Premium plans. No emergency hourly invoices when a printer queue jams or a new hire shows up unexpectedly.
Vendor-neutral. We are not a Microsoft-only shop, a Google-only shop, or a single-firewall-vendor shop. We pick tools that fit your environment, including the ones we self-host for our own MSP operations.
5.0-star Google rating from long-tenured clients.
Columbus IT services serving the entire metro
Our Columbus team supports clients in every neighborhood and suburb in the Central Ohio region: Downtown Columbus, Easton, Polaris, Dublin, Worthington, Westerville, Hilliard, Upper Arlington, Grandview, Bexley, Reynoldsburg, Pickerington, Gahanna, New Albany, Powell, Delaware, Marysville, Lewis Center, Newark, Granville, Pataskala, Grove City, and Canal Winchester. If you are inside the I-270 outer belt — or within an hour of it — we can serve you.
Frequently Asked Questions about IT Services in Columbus
Do you have a Columbus office?
Yes. Our headquarters is at 6956 E Broad St, Suite 306, Columbus, Ohio 43213. We provide on-site service throughout the Columbus metro and Central Ohio, including Westerville, Hilliard, Delaware, Newark, Granville, and New Albany.
How fast can you respond to a Columbus IT emergency?
Managed service clients reach an Ohio-based technician within minutes during business hours, and our after-hours on-call rotation responds to critical incidents 24/7. For on-site visits within the I-270 outer belt, we typically arrive same-day or next business morning.
What size businesses do you support in Columbus?
Our sweet spot is 5 to 250 employees. We work with Columbus-area nonprofits, manufacturers, professional services firms, property managers, and publicly traded technology companies. Notable Central Ohio clients include OSU Student Legal Services, Steiner at OSU, the Gateway Film Center, Keiser Design Group, SCI Engineered Materials, and Jersey Baptist Church.
Are you HIPAA, PCI, or SOX experienced in Columbus?
Yes. We support SCI Engineered Materials, a NASDAQ-listed Central Ohio manufacturer, on IT general controls relevant to SOX. We also support Columbus-area healthcare-adjacent practices on HIPAA and retail/restaurant clients on PCI-DSS scope reduction.
Do you provide on-site visits in Columbus, or is everything remote?
Both. Most day-to-day support is handled remotely from our Ohio-based helpdesk, but our Plus and Premium managed service plans include scheduled on-site hours each month, and we dispatch technicians for new-hire setups, hardware deployments, and network projects across the Columbus metro.
What managed IT services pricing should a Columbus business expect?
Flat-rate plans typically run $99-$185 per user per month depending on plan tier (Starter, Plus, or Premium). Hardware, third-party software licensing, and large project work are quoted separately. We provide written quotes after a free 30-minute scoping call.
Can you migrate our Columbus office to Microsoft 365 or Google Workspace?
Yes. We handle full tenant setup, mail and file migrations, MFA enforcement, conditional access, and end-user training. Most small-business migrations complete within 2-4 weeks.
Get a Free Columbus IT Strategy Call
Call (614) 758-1219 or email info@825technologies.com to schedule a free 30-minute IT strategy call. We serve businesses across Columbus, Westerville, Hilliard, Delaware and Cleveland, Lorain, Avon, Westlake — and everywhere in between.
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